Resource Guide

Support Services Directory

Business & Services Directory

For emergencies please call 911 immediately. If you have questions or need assistance from TIP please call our 24/7 number: (775) 745-5514.

To access our web resources please click here to reach our resource homepage. For a pdf version please click here to download our TIP Client Resource Guide.

Support Services Directory

The following pages provide a condensed list of businesses & services available in our community. This list is provided as a convenience to you. We hope you will find one or more of these resources helpful during this difficult time. Please be aware we do not endorse these businesses and/or services, nor can we guarantee the quality of their products and/or services. You should use this section as a starting point in your search, then conduct your own more in-depth search for the business or service that is right for you.

Call Nevada 211 or text your 5-digit zip code to TXT211  (898211) for resources in your community

Adolescents

Big Brothers Big Sisters of N. Nevada (775) 352-3202

Child Find

Established to help identify the un-served child

(775) 327-0685

Child Nutrition & School Health

Access to a variety of nutritious foods that promote students’ health

Children’s Cabinet and Family Resource Center

Counseling, respite care, day care, parenting classes & family counseling.

1090 S Rock Blvd, Reno, NV 89502

(775) 856-6200

Eddy House

Center for youth aged out of foster services. Walk-in center for runaways, homeless, foster, & at-risk youth.

Walk-in Center: 888 Willow Street Reno, NV

(775) 384-1129

Jan Evans Juvenile Justice Center

650 Ferrari McLeod Blvd., Reno, NV

Spanish #: (775) 325-7801
(775) 325-7811 (24-hours)

(775) 325-7800
(775) 325-7811*
*24-hour

National Runaway Switchboard

Here for you when looking for a place to run away or if you’re a run away and ready to go home.

(800) 786-2929

Nevada Youth Empowerment

Transitional housing for youth 18-24 years old

(775) 747-2073

OUR Center

Support center for LGBTQA community

1745 South Wells Ave. Reno, NV 89502

(775) 624-3720

Safe Talk for Teens

Safe confidential support for teens, provides resources for additional support

(775) 823-2700

Solace Tree

Support for grieving children, teens and families

1300 Foster Dr. Suite 200 Reno, NV 89509

(775) 324-7723

Quest Counseling

Adolescent substance abuse & family services

3500 Lakeside Ct. #101 Reno, NV 89509

(775) 786-6880

Washoe County Social Services

Investigates reports of child abuse, emergency shelter for children.

350 S Center St. Reno, NV 89501

(775) 785-8600

Willow Springs

Residential treatment center for youth & teens Washoe County

690 Edison Way, Reno

(775) 858-3303

Alcohol and Drugs

Al-Anon Adult/Children (775) 348-7103
Alcohol & Drug Treatment Hotline (800) 662-HELP

Alcoholics Anonymous, 24 hours

AA 24 hour line can obtain bi-lingual assistance

(775) 355-1151

Bristlecone Family Resource Centers

Help with drugs, alcohol, gambling and tobacco

(775) 954-1400

Northern Nevada Al-Anon Info

Help for families and friends of alcoholics

(775) 348-7103

NV DUI Task Force

Provide resources to DUI victims/families

(775) 348-4664

ReSTART

Substance abuse counseling, life skills, parenting classes, transitional/supportive housing, limited rental funds

(775) 324-2622

Ridge House

Resident and outpatient treatment

(775) 322-8941

Salvation Army

Disaster assistance to needy families, substance abuse, basic services

(775) 688-4555

The Empowerment Center

Safe & sober housing & support services

(775) 853-5441

Well Care

Community triage center for those participating in outpatient services

(775) 538-6700

Step 2

Gender specific rehabilitation

(775) 787-9411
Substance Abuse Prevention and Treatment Agency (SAPTA) (775) 825-4357

Bereavement and Grief

Bereavement: the process of living with the loss of a loved one.

Grief: the deep and poignant reaction to death – unique to each person.

Circle of Life Community Hospice

Grief support group with various meeting days & times

(775) 827-2298

Compassionate Friends

Grief and bereavement support for the loss of a child of any age

(775) 750-7005

Compassionate Friends (Carson City/Thomas)

Grief and bereavement support for the loss of a child of any age

(775) 461-0362

First Candle National Warmline

For parents who have lost an infant to SUIDS, miscarriage or still birth
Sara Brundage habla español. Esta disponible después de las 2 pm PST

(800) 221-7437

Renown Hospice

Support group meets bi-weekly

(775) 982-2828
Renown Spiritual Office (775) 982-7729

The Solace Tree

Support for grieving children, teens, and their families, facing or living with death

(775) 324-7723
St. Mary’s Hospice (775) 525-6700
St. Mary’s Spiritual Office (775) 770-3573

Summit View Hospice

Grief & bereavement support open to all

(775) 636-9598

Vitas Healthcare

Grief & bereavement resources & support groups (virtual & phone-in)

(866) 489-0583

Burial and Cremation Assitance

Each agency provides similar services for vastly different prices. Call around.

Affinity Burial & Cremation

644 S Wells Ave, Reno, NV 89502

(775) 322-9200

FitzHenry’s Funeral Home

3945 Fairview Dr, Carson City, NV 89701

(775) 882-2644

John Sparks Memorial Society

644 Pyramid Way, Sparks, NV 89431

(775) 331-1112

La Paloma Burial & Cremation

5301 Longley Ln Ste E-180, Reno, NV 89511

(775) 827-3700

Masonic Memorial Gardens

437 Stoker Ave, Reno, NV 89503

(775) 329-2635

McFarlane Mortuary – Funeral and Cremation Services

887 Emerald Bay Rd, South Lake Tahoe, CA 96150

(530) 541-3095

Mountain View Mortuary & Cemetery

425 Stoker Ave, Reno, NV 89503

(775) 788-2199

Neptune Society

5890 S Virginia St Suite 4-E, Reno, NV 89502

(775) 525-3533

Northern Nevada Memorial

8056 S Virginia St #3, Reno, NV 89511

(775) 322-2772

Walton’s O’Brien, Rogers and Crosby

600 W 2nd St, Reno, NV 89503

(775) 323-6191

Our Mother of Sorrows Catholic Cemetery

2700 N Virginia St, Reno, NV 89507

(775) 323-0133

Walton’s Ross, Burke & Knobel – Reno

2155 Kietzke Ln, Reno, NV 89502

(775) 323-4154

Sierra Memorial Gardens

142 Bell St, Reno, NV 89503

(775) 323-1835

Simple Cremation Reno

7111 S Virginia St Suite A-17, Reno, NV 89511

(775) 324-3720

Simple Cremation Sparks

1016 Rock Blvd #102, Sparks, NV 89431

(775) 335-0001

Truckee Meadows Cremation & Burial

616 S Wells Ave, Reno, NV 89502

(775) 324-4611

Truckee – Tahoe Mortuary

10126 Church St, Truckee, CA 96161

(530) 587-4342

Northern Nevada Veteran’s Memorial Cemetery

14 Veteran’s Wy, Fernley, NV 89408

(775) 575-4441

Walton’s Sierra Chapel

875 W 2nd St, Reno, NV 89503

(775) 323-7189

Walton’s Funeral Home – Sparks

1745 Sullivan Ln, Sparks, NV 89431

(775) 359-2210

Washoe County Human Services

Cremation/burial assistance for indigent families

(775) 328-2700

Burial assistance for infants (0-1 year): www.thetearsfoundation.org

Funeral Planning, Customs, Etiquette, Guide, Pet Loss, & Grief online: www.funeralwise.com

Board Up Services

Local fire departments provide board up services for fire victims. See Clean-Up Services for abatement companies providing board-up.

Clean Up Services

A-1 Clean the Scene (888) 867-2141
Affordable Glass (775) 527-3615
Belfor Property Restoration

(775) 424-3200

Emergency 24/7 #:

(866) 938-2447

BioOne

(775) 686-3174

24/7: (775) 351-3499

Coit – Certified Techs Clean Them All (775) 322-4266
Empire Cleaning & Restoration Services (775) 747-8441
H2O Environmental Trauma & Crime Scene (775) 351-2237
Nevada Water & Fire Restoration (775) 856-6666
ServPro of Southwest Reno (Reno/Sparks/Carson) (775) 852-6480

Clothing, Food, and Shelter

American Red Cross – Northern Nevada

(775) 856-1000

24/7: (800) 733-2767

Catholic Community Services of Northern NV 

Basic services agency open to all who qualify financially

(775) 322-7073
Food Bank of Northern Nevada (775) 331-3663
Food for Kids  (775) 337-9121

Hosanna Home

Christian home for Women in transition

(775) 232-5416

Salvation Army

Disaster assistance to needy families, substance abuse, basic services

(775) 688-4555

Coroner ~ Medical Examiner

Washoe County Medical Examiner (Coroner)  

Autopsy results can take anywhere from 9-15 weeks  

(775) 785-6114

Counseling and Mental Health

Alliance Family Services (775) 337-2394

American Comprehensive Counseling Services (ACCS)

One FREE VISIT for TIP clients followed by sliding fee scale thereafter.

(775) 356-0371

Crisis Support Services of NV

24/7,  free, confidential, & caring support to those in crisis. Call 988 if you are in need of services or text 988.

988

Sexual Assault Help Line:

(775) 221-7600

Healing Minds

Counseling services

(775) 448-9760

Family Counseling Service of Northern Nevada

$150 initial visit, sliding scale (East Plumb Ln)

(775) 329-0623

Frank Lemus

Spanish speaking counselor

(775) 323-1330

National Alliance on Mental Illness (NAMI) – Warmline

The Nevada Warmline is a stigma-free, non-crisis peer support phone service.

(775) 241-4212

Text: Nami to 741-741

National Alliance on Mental Illness Support Groups

Available to speak to callers & provide weekly support group(s) for mentally ill people & their friends/family

(775) 350-7977

Nevada Urban Indians – Victim Services

Referrals to FREE substance abuse & mental health services

(775) 788-7600

N. Nevada Adult Mental Health

In-patient, outpatient, outpatient pharmacy, rehab & counseling programs.

(775) 688-2001

Northern Nevada HOPES

Medical & mental health services

(775) 786-4673

Quest Counseling

Adolescent substance abuse & family services

(775) 786-6880

Reno-Sparks Gospel Mission Counseling

Low cost Christian counseling, individual and families

(775) 323-0386

Extension 13 or 0

Something To Believe In Counseling

Specializing in EMDR therapy, PTSD, and first-responder care.  One FREE VISIT for TIP clients followed by sliding fee scale thereafter.

(775) 870-6552

Veteran’s Center

Many resources for VETERANS, including PTSD counseling

(775) 323-1294

Victims of Crime Treatment Center

Multiple locations  

(775) 682-8684

Most of the above-referenced providers offer a sliding fee scale. Call 211 for more listings.

Crisis and Disaster Services

American Red Cross (775) 856-1000

Crisis Support Services of Nevada

Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide.

988

Sexual Assault Help Line:

(775) 221-7600

National Red Cross (800) 733-2767
Salvation Army (775) 688-4555
Suicide Prevention Hotline 988

Veteran’s Suicide Prevention 

Confidential chat: veteranscrisisline.net

Text: 838255

988 then press 1

Text: 838255

 

Death and Birth Certificates

Birth & Death Certificates – Washoe County

Call for most current FEE for birth/death certificates. 

(775) 328-2455

 

Domestic Violence

Child Abuse and Neglect HOTLINE
(833) 900-7233

Crisis Support Services of Nevada

Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide.

988

Sexual Assault Help Line:

(775) 221-7600

Department of Defense Sexual Assault HOTLINE

DoD Safe Helpline is the sole secure, confidential, and anonymous crisis support service specially designed for members of the Department of Defense community affected by sexual assault.

Confidential Chat Link

(887) 995-5247
Domestic Violence Resource Center

(775) 329-4150

Text:

DVHELP to 839863

OR

DVSAFE to 839863

Hosanna Home

Female shelter (must be sober)

(775) 232-5416
National Domestic Violence HOTLINE (800) 799-7233
Nevada Coalition to END Domestic & Sexual Violence (775) 828-1115

Safe Embrace

Family violence intervention program, 24-hour crisis intervention, support groups

(775) 322-3466

Temporary Protection Order (TPO) Office

Contact Safe Embrace or The Domestic Violence Resource Center for assitiance with your application

(775) 328-3127

Sierra Community House  

Support with houses in North Lake Tahoe

(530) 546-0952

24/7: (800) 736-1060

Victims of Crime Treatment Center  (775) 682-8684

 

Domestic Violence V.I.N.E Information

Victim Information & Notification Everyday (VINE)

Call from anywhere in NV for FREE – ANONYMOUS info & notification on custody status of offenders. Information 24/7/365 available.

www.vinelink.com   

(888) 268-8463

24 / 7 / 365

 

Families

Big Brothers Big Sisters of Northern Nevada (775) 352-3202

Boys & Girls Club of Truckee Meadows

Before & after school care, sports leagues, education, & healthy meals for kids/teens.  

(775) 331-5437

CARES Campus

Emergency shelter for men, women, couples, pets

(775) 329-4141

Catholic Charities of Northern Nevada  

St. Vincent Food Pantry: 500 E 4th St, Reno, NV 89512

Reno Emergency Assistance for Families, dial ext. 230 or 221

(775) 322-7073
Central Reno Family Resource Center

(775) 204-1408

Ext. 3

Community Services Agency

Head Start pre-school, employment training & assistance, computer classes, etc.  

(775) 786-6023

Disability Resources of Nevada

For adults, children, and their families

(775) 329-1126

Hope Springs (Northern Nevada HOPES)

Provides medical care, classes, and bridge-housing community, pets accepted.

(775) 786-4673

Nevada Urban Indians

Native American resources/clinic

(775) 788-7600
North Valley’s Resource Center

(775) 204-1408

Ext. 4

Northeast Reno Family Resource Center

Located in Bernice Mathews Elementary School at  2750 Elementary Dr, Reno, NV 89512

(775) 353-5563

OUR Center

Support center for LGBTQA community

1745 South Wells Ave. Reno, NV 89502

(775) 624-3720
Refugee Resettlement and Placement (775) 784-7515

Salvation Army

Emergency food, clothing, and medications

(775) 688-4555
Sparks Family Resource Center

(775) 204-1408

Ext. 2

Sun Valley Family Resource Center

(775) 204-1408

Ext. 1

Victims of Crime Treatment Center

Multiple locations  

(775) 682-8684

The Village on Sage Street (Volunteers of America)

Transitional temp housing (18+)

(775) 499-5198

Washoe County Human Services

Health, medical, housing & death related service. They also also provide children’s services, adult services, and senior services.

Children’s Services:

(775) 785-8600

Adult Services:

(775) 328-2700

Senior Services:

(775) 328-2575

Abuse and Neglect Hotline:

(833) 900-7233

Washoe County SENIOR Services 

Health, medical, housing, death related services for seniors

(775) 328-2575

Nevada Caregivers

Provides resources to help support those providing care to a family member

(775) 333-5499

 

Fire and Fire Support Services

Housing Services

CARES Campus

Emergency shelter for men, women, couples, pets

(775) 329-4141

Eddy House

Center for youth aged out of foster services. Walk-in center for runaways, homeless, foster, & at-risk youth.

Walk-in Center: 888 Willow Street Reno, NV

(775) 384-1129

Health Care for Homeless Vets

350 Capitol Hill Ave, Reno, NV 89502

(775) 324-6600

Hope Springs (Northern Nevada HOPES)

Provides medical care, classes, and bridge-housing community, pets accepted.

(775) 786-4673

Hosanna Home

Christian home for Women in transition

(775) 232-5416

Men’s Crossroads

Supportive housing for men

(775) 785-4006

Nevada Job Connect

Resume assistance, computer, copier and fax for job seekers

Reno:

(775) 284-9600

Sparks:

(775) 284-9520

Carson:

(775) 684-0400

Nevada Youth Empowerment

Transitional housing for youth 18-24 years old

(775) 747-2073

Our Place

Housing for women & children

(775) 327-7501

ReSTART

Substance abuse counseling, life skills, parenting classes, transitional/supportive housing, limited rental funds

(775) 324-2622

RPD HELP Officer Cell Number

Homeless Evaluation Liaison Program/Assistance in reconnecting homeless people with their support systems/families.

(775) 321-8330

Reno-Sparks Gospel Mission

Long-term residential housing for women

(775) 323-0386

24/7: (775) 329-0485

Step 2

Transitional housing for those with a history of substance abuse

(775) 787-9411

The Village on Sage Street (Volunteers of America)

Transitional temporary housing (18+)

(775) 499-5198

Women’s Crossroads

Supportive housing for women/women with children

(775) 328-2700

 

Health

American Foundation for the Blind (AFB)
(800) 232-5463
American Heart Association
(800) 242-8721
American Kidney Fund
(800) 638-8299

NCI Cancer Information Service

Live Chat: livehelp.cancer.gov

(800) 422-6237

CARE Chest

Provides free medical resources to Nevadans in need

(775) 829-2273
Children’s Tumor Foundation  (800) 323-7938
Community Health Alliance Nevada (775) 329-6300
Juvenile Diabetes Research Found (JDRK) (800) 533-2873

National Alliance on Mental Illness (NAMI) – Warmline

The Nevada Warmline is a stigma-free, non-crisis peer support phone service.

(775) 241-4212

Text: Nami to 741-741

National Down Syndrome Society  (800) 221-4602

Nevada Diabetes Association 

Offers camps, diabetes support programs, seminars, workshops, printed materials, electronic resources, emergency diabetes medical assistance and advocacy.

(775) 856-3839

Nevada Public Health Foundation 

STARS program provides workshops and resources for pregnant and parenting teens in Nevada.

(775) 884-0392

Nevada Urban Indians, Inc.

Open to general public for mental/clinical/substance abuse/victim services; sliding fee

(775) 788-7600

Northern Nevada Children’s Cancer Foundation

Finnacial support, emotional support, and educational support for familes that have a child with cancer.

(775) 825-0888

Northern Nevada Hopes

Counseling, referrals, medical services

580 W 5th St, Reno, NV 89503

(775) 786-4673

Nevada Poison Control Center

Has a live chat and web resources

(800) 222-1222

Familywize Prescription Discount Cards

FREE prescription discount cards for many different medications and pharmacies

Pharmacies:

(877) 435-7977

Renown Healthcare Center

21 Locust St, Reno, NV 89502

(775) 982-5270

Ronald McDonald House Charities

Provides support for familes suffering from health challenges

(775) 322-4663
TMCC Disability Resource Center  (775) 673-7277

Veteran’s Center

PTSD counseling for vets

(775) 323-1294
Vocational Rehabilitation  (775) 284-9520
Washoe County Health District (775) 328-2400

Nevada Caregivers

Provides resources to help support those providing care to a family member

(775) 333-5499

 

Military and Veterans

American Legion, Darrell Dunkle Post 1

Veterans service organization that meets the 1st Tuesday of every month

(775) 786-1996

American Red Cross (ARC) Military Services

Call ARC to notify active duty members of the military of the status of a loved one (emergency, serious illness, or death). 

Be prepared to provide the following information: Name of military service member / rank & branch / social security # / date of birth / if overseas, unit / military duty address stateside (base)

They also provide financial assistance, referral services, deployment services, and veterans services

(877) 272-7337
American Red Cross – Northern Nevada
(775) 856-1000
Reno Veterans Center Counseling and Groups for Veterans and their Familes
(775) 323-1294
Day Labor Veterans Representative (775) 687-6899

Disabled American Veterans, DAV 

5460 Reno Corporate Dr, Reno, NV 89511

(775) 321-4895

Health Care For Homeless Vets 

350 Capitol Hill Ave, Reno, NV 89502

(775) 324-6600
Nevada Department Of Veteran Services  (775) 688-1653

Northern Nevada Veteran’s Memorial Facility

Fernley, NV

(775) 575-4441

Office of Military Legal Assistance 

100 North Carson Street, Carson City 

(775) 687-2140

Reno VA Hospital 

975 Kirman Ave, Reno, NV 89502

(775) 786-7200

Reno Veterans Center

5580 Mill St. Suite 600, Reno, NV 89502

(775) 323-1294

VA Regional Office 

5460 Reno Corporate Dr, Reno, NV 89511

(775) 321-4712

(800) 827-1000

VA Sierra Nevada Health Care System  (775) 786-7200

Northern Nevada Veteran Resource Center (NNVRC)

1835 Montello St, Reno, NV 89512

(775) 432-6012

Veterans Suicide Support and Crisis Line

Web Chat: veteranscrisisline.net

Text the number 838255

988 then press 1

Vitality Veterans Housing

Transitional housing for vets

(775) 673-3800

 

Sexual Assault and Rape

Rape, Abuse & Incest National Network (RAINN)

24/7 Hotline:

(800) 656-4673

Safe Embrace

Family violence intervention program, 24-hour crisis intervention, support groups

(775) 322-3466

Crisis Support Services of Nevada

Referrals for people of all ages & victims of all traumas, including sexual assault, rape and individuals and families facing suicide attempt or death by suicide.

Text or call 988 if in crisis

To reach the sexual assault hotline call (775) 221-7600 or Text SASS to 839863

988

Sexual Assault Help Line:

(775) 221-7600

Sexual Assault Survivor Group

Ages 13-18; meet Monday’s 5:30-7pm; $50/session (sliding fee).  Victims of Crime funding accepted.

775-322-6462

775-772-3263

Victims of Crime Treatment Center

Multiple locations  

(775) 682-8684

 

Sudden Unexplained Infant Deaths (SUID & SIDS)

Compassionate Friends

Grief and bereavement support for the loss of a child of any age

(775) 750-7005

Compassionate Friends (Carson City/Thomas)

Grief and bereavement support for the loss of a child of any age

(775) 461-0362

First Candle National Warmline

For parents who have lost an infant to SUIDS, miscarriage or still birth
Sara Brundage habla español. Esta disponible después de las 2 pm PST

(800) 221-7437

Perinatal Bereavement Support Group

For parents who have lost an infant due to miscarriage, stillbirth, or sudden unexplained infant death

(775) 982-5769

Burial assistance for infants (0-1 year): www.thetearsfoundation.org

 

Suicide (Attempted and Completed)

National Alliance on Mental Illness (NAMI) – Warmline

The Nevada Warmline is a stigma-free, non-crisis peer support phone service.

(775) 241-4212

Text: Nami to 741-741

Rise Wellness

Suicide support groups & counseling services

(775) 525-3400
Suicide and Crisis Lifeline/Hotline
988

Crisis Support Services of NV

24/7,  free, confidential, & caring support to those in crisis. Call 988 if you are in need of services or text 988.

988

Sexual Assault Help Line:

(775) 221-7600

Survivors of Suicide Support Group

Group meets twice per month in Reno area

(775) 784-8085

Veterans Suicide Support and Crisis Line

Web Chat: veteranscrisisline.net

Text the number 838255

988 then press 1

Reno VA Hospital 

975 Kirman Ave, Reno, NV 89502

(775) 786-7200

 

Victim Services (Crime Related)

Assistance for Victims of Crime

Northern Nevada

(775) 688-2410

Department of Juvenile Services – Victim Services

Assistance for those victimized by juvenile offenders

(775) 325-7875

Nevada Department of Corrections – Victim Services

Advocate for victims whose offender is incarcerated

(775) 977-5733

Nevada Urban Indians – Victim Services

Referrals to FREE substance abuse & mental health services

(775) 788-7600

Reno Police Department (RPD) – Victim Services Unit

Advocacy for DUI, DV, crime victims, et al, in City of Reno

(775) 657-4519

Sparks Police Department (SPD) – Victim Advocates

Advocacy for DUI, DV, crime victims, et al, in City of Sparks

English:

(775) 353-2217

Spanish/Español:

(775) 353-2267

Temporary Protection Order (TPO) Office

Contact Safe Embrace or The Domestic Violence Resource Center for assitiance with your application

(775) 328-3127

Victim Information & Notification Everyday (VINE)

Call from anywhere in NV for FREE – ANONYMOUS info & notification on custody status of offenders. Information 24/7/365 available.  www.vinelink.com   

(888) 268-8463

24 / 7 / 365

Washoe County School District – Victim Services Unit

 

Provide & coordinate services for students & employees victimized on campus/after school

(775) 333-3799
Washoe County Sheriff’s Office – Victim Advocate  

(775) 325-6454

(775) 328-3334